After-Sales Service
We're happy to help you explore our comprehensive service offerings and answer any questions you may have. Feel free to contact us at any time.
Customer service hotline support
Official website customer service, WeChat public number, WeChat group, after-sales phone and other multi - channel after - sales support.
Software support
Software can be operated remotely, and support software upgrade services, can be found in a timely manner in the use of the problems and pitfalls, to complete the simultaneous updating of equipment to ensure that the equipment has the latest features and best performance.
Hardware support
Free replacement of core components within the warranty period, video or text guide replacement, can also support the return to the factory to repair; also equipped with detailed after-sales video and instruction manual guidance.
Training support
Support for training in the factory or through video, conference, text and voice and other forms of training, to understand the operating principles of the equipment, the use of methods and repair and maintenance.
Maintenance warranty
Commitment to a one - year warranty, lifelong maintenance; at the same time configured with various types of maintenance accessories to ensure that the first time can quickly deal with the problem.
Technical expert support
Technical experts online real - time answers and problem diagnosis, after-sales engineers more than one service to help users quickly locate the fault, maximize the protection of the efficiency of the equipment, worry - free after - sales.